1. Introduction
This Privacy Policy applies between you, the user of this website, and Castleview Day Nursery, the owner and provider of this website. We take your privacy seriously and comply with the UK GDPR and the Data Protection Act 2018.
2. Who We Are
- Business name: Castleview Day Nursery
- Registered address: Watling Street, Mountsorrel, Leicestershire LE12 7BD
- Contact email: admin@castleviewnursery.com
3. What Data We Collect
We may collect the following personal data:
- Name, email address, phone number
- Payment information (processed via third-party providers)
- IP address, device information, cookie identifiers
- Browsing behaviour and analytics data
4. How We Collect Data
- Information you provide via forms, checkout, or account creation
- Automatic collection via cookies and analytics
- Communications sent to us
5. Why We Use Your Data (Purposes & Lawful Basis)
We process your data for:
- Providing and managing your account (Contract)
- Processing orders and payments (Contract)
- Customer support (Legitimate Interests)
- Marketing communications (Consent or Legitimate Interests)
- Analytics and site improvement (Legitimate Interests)
6. Data Sharing
We may share your data with:
- Hosting and email providers
- Payment processors
- Analytics providers (e.g., Google Analytics)
All third parties act as processors or independent controllers as applicable.
7. International Transfers
Normally data is not transferred outside of the UK, If data is transferred outside the UK, we ensure safeguards such as adequacy regulations or Standard Contractual Clauses.
8. Data Retention
We retain personal data only as long as necessary for the purposes collected or as required by law.
9. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Rectify inaccuracies
- Request erasure
- Restrict processing
- Data portability
- Object to processing
- Rights related to automated decision‑making
See the Information Commissioner’s Office (ICO) website for more details.
10. Cookies
We use cookies for functionality, analytics, and marketing. See our Cookie Policy for details.
11. Complaints
If you have concerns, contact us at admin@castleviewnursery.com.
You may also complain to the Information Commissioner’s Office (ICO): https://ico.org.uk.
12. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on this page.